Continuing Professional Development (CPD) 2026-27
Norfolk and Suffolk ICB has commissioned Community Pharmacy Norfolk & Suffolk to support the ongoing development of the community pharmacy workforce across Norfolk and Suffolk during 2026-27.
The project is fully funded by Norfolk and Suffolk ICB and is being delivered separately from contractor levy-funded activities. This dedicated funding allows the team to focus on workforce development and future service planning without incurring costs to community pharmacy contractors.
The programme reflects a shared commitment to strengthening the skills and confidence of community pharmacy teams, helping to improve patient care and support the future delivery of pharmacy services across Norfolk and Suffolk.
Sign up to our Monthly Training newsletters here.
On Demand and Upcoming Webinars and Workshops
We will be commissioning structured webinars to be delivered over the course of the programme. These will focus on key priority areas identified as critical to contemporary pharmacy practice.
These webinars will contribute to the broader CPD offer, which is designed to support skill-mix optimisation, delegation, and the effective utilisation of the whole pharmacy team, alongside ongoing clinical upskilling and professional development.
Spotting the Signs of Oral Cancer: Pharmacy & Dental Teams Working Together June 2026 – This ground breaking webinar was the first to bring pharmacy and dental teams together. We will follow up this webinar by producing an on demand links a FAQ sheet, follow up learning and reflection pack.
| Month | Course | Format | Where and when | Brief overview | Link |
| June | Cancer Webinar follow up and on demand link Spotting the Signs of Oral Cancer | On Demand | This groundbreaking webinar was the first to bring pharmacy and dental teams together. Highlighting the value of collaboration and shared learning. We are pleased to share the on-demand recording of this valuable learning resource is now available to watch at a time that suits you. Please feel free to share it with colleagues and staff members who may be interested, and who could benefit from the information and insights discussed during the session. |
https://cpnsorg-my.sharepoint.com/:v:/g/personal/charlotte_cpns_org_uk/IQDC_bTK_esxTqvVO_qNOBEcASzxVc8-G2zjAFrwt2EFSow?e=52NIqk
|
|
| July | Pharmacy Regulations: Opening Hours – Community Pharmacy England | Webinar | Online Monday 20th July 2026 7:30 PM – 9:00 PM | Community Pharmacy England will be hosting a webinar on the regulatory provisions and issues around pharmacy core and supplementary opening hours. The session will explain the current requirements, notifications and applications, market entry issues around opening hours, explain how ICBs and NHS Resolution are assessing applications/appeals, and provide practical guidance on the evidence to include with applications. | https://events.teams.microsoft.com/event/06f0ac31-1fdd-440c-b658-32d4b808af57@bdee8b9b-1fb4-46c6-9226-5bcbfbcbc00a |
| July | Complementary products: helping you respond with confidence (SPS) | Webinar | Online via Webex 15/7/26 1pm – 2pm | Experts explain practical issues with supplements and medicines, show how to use SPS tools to assess risk and give clear advice, and when to seek specialist support. | https://www.sps.nhs.uk/articles/complementary-products-helping-you-respond-with-confidence/ |
| September | Conflict Resolution Training/Awareness | In Person | When Tuesday 15th September 2026 at 09:30am – 12:30pm. at The Willow Centre, Willowcroft Way, Cringleford, Norwich NR4 7JJ |
Develop the confidence and skills to manage conflict effectively with IKON’s expert-led Conflict Resolution & De-escalation training. This practical course provides learners with a thorough understanding of conflict dynamics, effective communication techniques, and proven strategies for de-escalating challenging situations. Participants will also explore their legal and professional responsibilities in relation to workplace violence and personal safety.
We are aware that this limited in person offer will not be accessible for many. We are currently in discussion with system partners around wider online training offers. |
Spotting the signs of Oral Cancer, Pharmacy & Dental Teams June 2026.mp4 |
| September | Menopause: prescribing perspectives | Workshop | 28/09/2026 The Corn Hall St Nicholas Street, Diss, Norfolk. | On completion, of this 8-hours of learning you will be able to: Identify strengths and transferable skills for menopause consultations. Find resources to support safe medicines use. Use a structured, person-centred consultation approach. Maintain clear and accurate clinical records. Build peer support networks. Develop an action plan for ongoing reflection and learning. | https://www.cppe.ac.uk/programmes/l/menopause-w-01 |
| September | PGDs: Empowering pharmacy technicians to provide services (Online) | Workshop – Webinar – online | 01/09/2026 7pm – 9pm | On completion of all aspects of this learning programme you should be able to: Demonstrate professional responsibility with increased confidence when delivering NHS services, including supplying or administering medicines using a PGD. Apply the regulatory framework for PGDs to practical scenarios. Integrate person-centred care and shared decision-making principles into clinical consultations. Identify situations where referral to other healthcare professionals would be appropriate, when working under PGDs. Build a collaborative peer support network to share best practice in service delivery formulate and implement practical strategies to deliver NHS services confidently and competently using PGDs. |
https://www.cppe.ac.uk/programmes/e/ptgpdir-ew-02 |
| September | Blood pressure assessment in community pharmacy Workshop: | Workshop | 07/09/2026 19:00 – 21:30 Sports park University of East Anglia, Norwich, Norfolk | On completion of this 9 hour training including the workshop you will be able to Identify eligible patients for Hypertension Case-Finding Service, (HCFS). Know when to use ABPM. Measure BP using monitors and ABPM. Interpret results and act appropriately. Use a person‑centred approach. Give lifestyle and behaviour advice. Train the pharmacy team to deliver HCFS. | https://www.cppe.ac.uk/programmes/l?t=CASkills-W-02&evid= |
| October | NHS Health Check training Norfolk – Understanding NHS Health Checks | Workshop | 1/10/26 at The Nest, (Room: Inspire 2),Holt Road, Horsford, Norwich,NR10 3AQ. | At the end of this 6 hour session you will be able to Understand NHS Health Checks and their importance. Identify CVD risk factors. Know eligibility, process, and risk assessment. Communicate risk clearly. Be aware of key tools (GPPAQ, AUDIT‑C). Understand prevention, referrals, and behaviour change. | https://smarthealthsolutions.co.uk/norfolk/ |
| October | NHS Health Check training Norfolk – Refresher for NHS Health Checks | Workshop | 2/10/26 The Nest, (Room: Inspire 2),Holt Road, Horsford, Norwich,NR10 3AQ. | At the end of this 3 hour session you will be able to Understand NHS Health Checks and their importance. Identify CVD risk factors. Know eligibility, process, and risk assessment. Communicate risk clearly. Be aware of key tools (GPPAQ, AUDIT‑C). Understand prevention, referrals, and behaviour change. | https://smarthealthsolutions.co.uk/norfolk/ |
Training Links
| Dates | Course | Format | Brief overview | |
| June 2026 – March 2027 | Asthma for Pharmacy Quality Scheme 2026/27 CPPE | online | On completion of this 3-hour programme you will be able to; Understand asthma causes, tests, signs and symptoms. Apply guidelines to optimise care. Review and adjust treatment appropriately. Take a holistic approach to improve asthma control. Support self-management with a person-centred approach. | https://www.cppe.ac.uk/programmes/l/asthma-e-01/ |
| June 2026 – March 2027 | Asthma for Pharmacy Quality Scheme 2026/27 E assessment CPPE | online | This 45 mins assessment builds on your asthma learning and, once completed, will be recorded in your My CPPE record and support your CPD. It can contribute to your personal development, provide evidence for competency frameworks, and support a Declaration of Competence for pharmacy services. Staff also need to update their knowledge in line with the new BTS/NICE/SIGN Joint Guideline on Asthma . https://www.nice.org.uk/guidance/ng244 | https://www.cppe.ac.uk/programmes/l/respiratory-a-04/ |
| June 2026 – March 2027 | Clinical history taking: what a good consultation looks like : CPPE | online | On completion of all aspects of this 3 hour learning programme you should be able to: Describe the clinical history-taking process. Explain the structure of the clinical history consultation. Apply key tools and techniques to the clinical history-taking consultation. Identify how to apply a patient-centred approach to taking a clinical history in practice through video observation and develop a questioning sheet to use in practice. | https://www.cppe.ac.uk/programmes/l/consult-e-00 |
| June 2026 – March 2027 | Common clinical conditions CPPE | online | On completion of all aspects of this 8-hour learning programme you should be able to recognise common clinical conditions.Describe the clinical management of common clinical conditions. Recognise red flags and points for immediate referral. Describe the key components of self-management strategies. | https://www.cppe.ac.uk/programmes/l/nhsphfrst-e-07/ |
| June 2026 – March 2027 | Covid Vaccinations Mandatory eLfH modules | online | This year Vaccinators must complete the specific modules on COVID-19 vaccinations which are available on the e-learning for healthcare website. | https://portal.e-lfh.org.uk/Component/Details/675208 |
| June 2026 – March 2027 | Dermatology – An introduction to managing common skin conditions | online (Support Ips with new elements of Pharmacy First?) | This 2-hour programme -Covers Understand effective skin care principles. Take and support dermatology clinical histories. Recognise common skin conditions and red flags. Recommend appropriate treatments and referrals. Support self-care with practical resources. Deliver person-centred, shared decision-making consultations training | https://www.cppe.ac.uk/programmes/l/dermatology-e-01 |
| June 2026 – March 2027 | Influenza Vaccinations Mandatory eLfH modules | online | This year Vaccinators must complete the specific modules on influenza vaccinations which are available on the e-learning for healthcare website. | https://portal.e-lfh.org.uk/Catalogue/Index?HierarchyId=0_33514&programmeId=33514 |
| June 2026 – March 2027 | Leadership Academy programmes | online (may have workshops) | Choose from a selection of programmes designed to help everyone in the NHS discover their full leadership potential and achieve the highest standards in health and care. | https://www.leadershipacademy.nhs.uk/programmes/ |
| June 2026 – March 2027 | Understanding Health Improvement Health Champion training | online or face to face | Level 2 Understanding Health Improvement qualification takes around 8 hours is Mandatory for one staff member from each pharmacy to be Qualified. Designed to help learners understand the factors that influence health and wellbeing, health inequalities, and how lifestyle choices can affect health outcomes. The course also explores practical ways to support individuals and communities in making healthier choices, making it particularly relevant for those working in health, care, community, and public-facing roles. https://cpe.org.uk/wp-content/uploads/2020/11/PSNC-Briefing-042.20-How-to-become-a-Healthy-Living-Pharmacy-HLP-and-maintain-that-status-updated-November-2020.pdf | Suppliers links In Training Resources https://cpe.org.uk/national-pharmacy-services/essential-services/healthy-living-pharmacies/ |
| June 2026 – March 2027 | Leadership of Healthy Living Pharmacy CPPE | online | This 8 hour programme builds on your skills to; Train staff on public health needs. Delegate tasks effectively. Motivate team to give healthy lifestyle advice. Communicate and manage change clearly | https://www.cppe.ac.uk/programmes/l/leadershlp-e-01 |
| June 2026 – March 2027 | New Sepsis training and e assessment – NEWS 2 | online (pharmacy first requirement in new spec?) | The National Early Warning Score (NEWS2) e-Learning programme ensures staff across the NHS operate using the same language to provide patients with the right care at the right time. | https://www.cppe.ac.uk/gateway/sepsis |
| June 2026 – March 2027 | Preparing to train as an independent prescriber CPPE | online | The aim of this e-course is to build the confidence and competence of pharmacists who are planning to apply and train as independent prescribers. | https://www.cppe.ac.uk/career/preparingtotrainip |
| June 2026 – March 2027 | Prescribing with confidence podcast series (SPS) | online | This podcast series is a six‑episode programme, each being between 10 and 23 mins, brings together experienced clinicians, new prescribers and national experts to share practical advice, real‑life experiences and tools to help build safe, confident prescribing practice. It covers key themes such as developing confidence, learning from prescribing errors, using SPS and CPPE resources effectively, and accessing support networks, with each episode offering clear, practical takeaways for prescribers at any stage. | https://www.sps.nhs.uk/articles/prescribing-with-confidence-podcast-series/ |
| June 2026 – March 2027 | Technician training gateway CPPE | online | Has many courses to enable pharmacy technician to build on their skills and confidence. | https://www.cppe.ac.uk/gateway/pharmtech |
| June 2026 – March 2027 | Whole team – Consultation skills for pharmacy support staff CPPE | downloadable training | Following this CPPE 5-hour learning you should understand person-centred care.Be able to communicate more confidently with patients. Spot good vs poor consultation skills. Use body language to build rapport Improve listening skills. Close consultations safely.Recognise barriers to good communication. |
https://www.cppe.ac.uk/programmes/l/consultpss-d-01/ |
| June 2026 – March 2027 | Whole team – Dealing with difficult discussions CPPE | online | On completion of all aspects of this 6 -hour learning programme you should be able to: Idenitfy examples of discussions that are difficult for both you and your patients or service users. Reflect on how your own values, attitudes and beliefs affect how you deal with dicussions you find difficult. Describe how developing your resilience can support you in dealing with difficult discussions. Identify barriers to effective communication in difficult discussions and find strategies to make this easier. undertake difficult discussions with patients and service users using relevant consultation skills models. |
https://www.cppe.ac.uk/programmes/l/diffdisc-e-01/ |
| June 2026 – March 2027 | Whole team -CPPE programmes available free of charge to non-GPhC registrants | online | Supporting those not registered with many learning opportunities. Access CPPE learning you need to register with the CPPE website. Click Log in/register on our website Click the register button (blue) Select non-GPhC registrant in the blue bar Follow the registration form instructions |
https://www.cppe.ac.uk/programmes/non-gphc-availability |
Podcasts
| CPPE podcasts | CPPE Pharmacy Conversations is a free podcast series that brings together pharmacy experts and healthcare professionals to discuss current topics affecting pharmacy practice. Episodes cover areas such as prescribing, patient safety, wellbeing, leadership, digital health, and professional development, offering practical insights to support your learning and CPD. Available on Spotify, Apple Podcasts, and other major podcast platforms | https://www.cppe.ac.uk/podcasts/default |
| SCS Podcasts | This podcast series is a six‑episode programme, each being between 10 and 23 mins, brings together experienced clinicians, new prescribers and national experts to share practical advice, real‑life experiences and tools to help build safe, confident prescribing practice. It covers key themes such as developing confidence, learning from prescribing errors, using SPS and CPPE resources effectively, and accessing support networks, with each episode offering clear, practical takeaways for prescribers at any stage. | https://www.sps.nhs.uk/articles/prescribing-with-confidence-podcast-series/
|
Wellbeing Offers
|
Service |
Overview | Links |
| Pharmacist Support | Overall aim: to support wellbeing and help the pharmacy workforce through difficult times. | https://pharmacistsupport.org/how-we-can-help/ |
| Moving Medicine | Free training for healthcare staff to promote physical activity in patient care. | https://movingmedicine.ac.uk/pacc/ |
| Norfolk and Waveney Talking Therapies | Free NHS mental health support (talking therapies, workshops, self‑help) for Norfolk & Waveney residents. | https://www.nandwtalkingtherapies.org.uk/ |
| Suffolk Wellbeing | Free NHS mental health support (therapy, advice, workshops) for Suffolk residents. | https://www.wellbeingnands.co.uk/suffolk/ |
| NHS Talking Therapies | Free NHS service offering talking therapies for mental health (e.g. anxiety, depression) with self‑referral available. | https://www.nhs.uk/tests-and-treatments/talking-therapies/ |
Independent Prescriber Training
| When | Training courses | Overview | Link |
| Applications for 2026/2027 are now open | Independent Prescribing | NHS England | Workforce, training and education | Courses are available with start dates up to March 2027, with several universities offering multiple dates for cohort intakes. | https://www.hee.nhs.uk/our-work/pharmacy/independent-prescribing |
