Continued Professional Development (CPD) 2026-27
Norfolk and Suffolk ICB has commissioned Community Pharmacy Norfolk & Suffolk to support the ongoing development of the community pharmacy workforce across Norfolk and Suffolk during 2026-27.
The project is fully funded by Norfolk and Suffolk ICB and is being delivered separately from contractor levy-funded activities. This dedicated funding allows the team to focus on workforce development and future service planning without incurring costs to community pharmacy contractors.
The programme reflects a shared commitment to strengthening the skills and confidence of community pharmacy teams, helping to improve patient care and support the future delivery of pharmacy services across Norfolk and Suffolk.
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We will be commissioning structured webinars to be delivered over the course of the programme. These will focus on key priority areas identified as critical to contemporary pharmacy practice.
These webinars will contribute to the broader CPD offer, which is designed to support skill-mix optimisation, delegation, and the effective utilisation of the whole pharmacy team, alongside ongoing clinical upskilling and professional development.
Spotting the Signs of Oral Cancer: Pharmacy & Dental Teams Working Together June 2026 – This ground breaking webinar—the first to bring pharmacy and dental teams together.
GPhC Supervision Changes – September 2026– We are supporting pharmacy professionals to understand and implement updated regulatory requirements relating to supervision in community pharmacy by inviting Daniel Whitehead Gphc Inspector to share from a Gphc Inspector view of the new Supervision changes and how you can make them work in your pharmacy.
We will follow up this webinar by producing an on demand links and a follow up learning and reflection pack for all contractors.
Clinical Note Taking – November 2026 – To support and improve the accuracy, quality, and legal robustness of clinical documentation in patient care we are inviting Tom Kallis along to provide a follow up on last years clinical note taking webinar on 15th July 2025 (Clinical Note Taking Webinar – Clinical Note Taking Handout to be viewed alongside the webinar) to engage with our newly qualified pharmacists and our Pharmacy Technicians who are new to providing PGD services and clinical note taking plus those that found the first session very helpful.
We will follow up this webinar by producing an on demand links and a follow up learning and reflection pack for all contractors.
Communication and Conflict Management Skills – February 2027– This Webinar is concentrating on strengthening interpersonal communication, managing challenging situations effectively, and promoting safe, patient-centred interactions aimed at the whole team in all pharmacies.
We will follow up this webinar by producing an on demand links and a follow up learning and reflection pack for all contractors.
| Month | Course | Format | Where and when | Brief overview | Link |
| June | Cancer Webinar follow up and on demand link Spotting the Signs of Oral Cancer | Webinar | Online 30/6/26 7-9pm | This groundbreaking webinar—the first to bring pharmacy and dental teams together. | |
| July | Complementary products: helping you respond with confidence (SPS) | Webinar | Online via Webex 15/7/26 1pm – 2pm | Experts explain practical issues with supplements and medicines, show how to use SPS tools to assess risk and give clear advice, and when to seek specialist support. | https://www.sps.nhs.uk/articles/complementary-products-helping-you-respond-with-confidence/ |
| September | Menopause: prescribing perspectives | Workshop | 28/09/2026 The Corn Hall St Nicholas Street, Diss, Norfolk. | On completion, of this 8-hours of learning you will be able to: Identify strengths and transferable skills for menopause consultations. Find resources to support safe medicines use. Use a structured, person-centred consultation approach. Maintain clear and accurate clinical records. Build peer support networks. Develop an action plan for ongoing reflection and learning. | https://www.cppe.ac.uk/programmes/l/menopause-w-01 |
| September | Blood pressure assessment in community pharmacy Workshop: | Workshop | 07/09/2026 19:00 – 21:30 Sports park University of East Anglia, Norwich, Norfolk | On completion of this 9 hour training including the workshop you will be able to Identify eligible patients for Hypertension Case-Finding Service, (HCFS). Know when to use ABPM. Measure BP using monitors and ABPM. Interpret results and act appropriately. Use a person‑centred approach. Give lifestyle and behaviour advice. Train the pharmacy team to deliver HCFS. | https://www.cppe.ac.uk/programmes/l?t=CASkills-W-02&evid= |
| October | NHS Health Check training Norfolk – Understanding NHS Health Checks | Workshop | 1/10/26 at The Nest, (Room: Inspire 2),Holt Road, Horsford, Norwich,NR10 3AQ. | At the end of this 6 hour session you will be able to Understand NHS Health Checks and their importance. Identify CVD risk factors. Know eligibility, process, and risk assessment. Communicate risk clearly. Be aware of key tools (GPPAQ, AUDIT‑C). Understand prevention, referrals, and behaviour change. | https://smarthealthsolutions.co.uk/norfolk/ |
| October | NHS Health Check training Norfolk – Refresher for NHS Health Checks | Workshop | 2/10/26 The Nest, (Room: Inspire 2),Holt Road, Horsford, Norwich,NR10 3AQ. | At the end of this 3 hour session you will be able to Understand NHS Health Checks and their importance. Identify CVD risk factors. Know eligibility, process, and risk assessment. Communicate risk clearly. Be aware of key tools (GPPAQ, AUDIT‑C). Understand prevention, referrals, and behaviour change. | https://smarthealthsolutions.co.uk/norfolk/ |
| Dates | Course | Format | Brief overview | Link |
| June 2026 – March 2027 | Asthma for Pharmacy Quality Scheme 2026/27 CPPE | online | On completion of this 3-hour programme you will be able to; Understand asthma causes, tests, signs and symptoms. Apply guidelines to optimise care. Review and adjust treatment appropriately. Take a holistic approach to improve asthma control. Support self-management with a person-centred approach. | https://www.cppe.ac.uk/programmes/l/asthma-e-01/ |
| June 2026 – March 2027 | Asthma for Pharmacy Quality Scheme 2026/27 E assessment CPPE | online | This 45 mins assessment builds on your asthma learning and, once completed, will be recorded in your My CPPE record and support your CPD. It can contribute to your personal development, provide evidence for competency frameworks, and support a Declaration of Competence for pharmacy services. Staff also need to update their knowledge in line with the new BTS/NICE/SIGN Joint Guideline on Asthma . https://www.nice.org.uk/guidance/ng244 | https://www.cppe.ac.uk/programmes/l/respiratory-a-04/ |
| June 2026 – March 2027 | Clinical history taking: what a good consultation looks like : CPPE | online | On completion of all aspects of this 3 hour learning programme you should be able to: Describe the clinical history-taking process. Explain the structure of the clinical history consultation. Apply key tools and techniques to the clinical history-taking consultation. Identify how to apply a patient-centred approach to taking a clinical history in practice through video observation and develop a questioning sheet to use in practice. | https://www.cppe.ac.uk/programmes/l/consult-e-00 |
| June 2026 – March 2027 | Common clinical conditions CPPE | online | On completion of all aspects of this 8-hour learning programme you should be able to recognise common clinical conditions.Describe the clinical management of common clinical conditions. Recognise red flags and points for immediate referral. Describe the key components of self-management strategies. | https://www.cppe.ac.uk/programmes/l/nhsphfrst-e-07/ |
| June 2026 – March 2027 | Covid Vaccinations Mandatory eLfH modules | online | This year Vaccinators must complete the specific modules on COVID-19 vaccinations which are available on the e-learning for healthcare website. | https://portal.e-lfh.org.uk/Component/Details/675208 |
| June 2026 – March 2027 | Influenza Vaccinations Mandatory eLfH modules | online | This year Vaccinators must complete the specific modules on influenza vaccinations which are available on the e-learning for healthcare website. | https://portal.e-lfh.org.uk/Catalogue/Index?HierarchyId=0_33514&programmeId=33514 |
| June 2026 – March 2027 | Leadership Academy programmes | online (may have workshops) | Choose from a selection of programmes designed to help everyone in the NHS discover their full leadership potential and achieve the highest standards in health and care. | https://www.leadershipacademy.nhs.uk/programmes/ |
| June 2026 – March 2027 | Leadership of Healthy Living Pharmacy CPPE | online | This 8 hour programme builds on your skills to; Train staff on public health needs. Delegate tasks effectively. Motivate team to give healthy lifestyle advice. Communicate and manage change clearly | https://www.cppe.ac.uk/programmes/l/leadershlp-e-01 |
| June-Dec 2026 | Minimum Training requirements to deliver the Men B Service | online | Meningococcal B (MenB) time limited vaccination offer – GOV.UK | https://www.gov.uk/government/collections/meningococcal-b-menb-time-limited-vaccination-offer |
| Minimum Training requirements to deliver the Men B Service | online | National Minimum Standards and Core Curriculum for Vaccination Training – GOV.UK | https://www.gov.uk/government/publications/national-minimum-standards-and-core-curriculum-for-immunisation-training-for-registered-healthcare-practitioners | |
| Minimum Training requirements to deliver the Men B Service – Training and documentation to be completed | online | National Minimum Standards and Core Curriculum for Vaccination Training – GOV.UK | https://www.gov.uk/government/publications/national-minimum-standards-and-core-curriculum-for-immunisation-training-for-registered-healthcare-practitioners | |
| Minimum Training requirements to deliver the Men B Service -You must have read and understand | online | Meningococcal B (MenB) time limited vaccination offer letter – GOV.UK | https://www.gov.uk/government/publications/meningococcal-b-menb-time-limited-vaccination-offer-letter | |
| Minimum Training requirements to deliver the Men B Service | online | Declaration of Competence | https://www.cppe.ac.uk/services/declaration-of-competence#navTop | |
| June 2026 – March 2027 | Preparing to train as an independent prescriber CPPE | online | The aim of this e-course is to build the confidence and competence of pharmacists who are planning to apply and train as independent prescribers. | https://www.cppe.ac.uk/career/preparingtotrainip |
| June 2026 – March 2027 | Prescribing with confidence podcast series (SPS) | online | This podcast series is a six‑episode programme, each being between 10 and 23 mins, brings together experienced clinicians, new prescribers and national experts to share practical advice, real‑life experiences and tools to help build safe, confident prescribing practice. It covers key themes such as developing confidence, learning from prescribing errors, using SPS and CPPE resources effectively, and accessing support networks, with each episode offering clear, practical takeaways for prescribers at any stage. | https://www.sps.nhs.uk/articles/prescribing-with-confidence-podcast-series/ |
| June 2026 – March 2027 | Technician training gateway CPPE | online | Has many courses to enable pharmacy technician to build on their skills and confidence. | https://www.cppe.ac.uk/gateway/pharmtech |
| June 2026 – March 2027 | Whole team -CPPE programmes available free of charge to non-GPhC registrants | online | Supporting those not registered with many learning opportunities. Access CPPE learning you need to register with the CPPE website. Click Log in/register on our website Click the register button (blue) Select non-GPhC registrant in the blue bar Follow the registration form instructions |
https://www.cppe.ac.uk/programmes/non-gphc-availability |
| June 2026 – March 2027 | Whole team – Consultation skills for pharmacy support staff CPPE | downloadable training | Following this CPPE 5-hour learning you should understand person-centred care.Be able to communicate more confidently with patients. Spot good vs poor consultation skills. Use body language to build rapport Improve listening skills. Close consultations safely.Recognise barriers to good communication. |
https://www.cppe.ac.uk/programmes/l/consultpss-d-01/ |
| June 2026 – March 2027 | Whole team – Dealing with difficult discussions CPPE | online | On completion of all aspects of this 6 -hour learning programme you should be able to: Idenitfy examples of discussions that are difficult for both you and your patients or service users. Reflect on how your own values, attitudes and beliefs affect how you deal with dicussions you find difficult. Describe how developing your resilience can support you in dealing with difficult discussions. Identify barriers to effective communication in difficult discussions and find strategies to make this easier. undertake difficult discussions with patients and service users using relevant consultation skills models. |
https://www.cppe.ac.uk/programmes/l/diffdisc-e-01/ |
| Service | Overview | Links |
| Pharmacist Support | Overall aim: to support wellbeing and help the pharmacy workforce through difficult times. | https://pharmacistsupport.org/how-we-can-help/ |
| Moving Medicine | Free training for healthcare staff to promote physical activity in patient care. | https://movingmedicine.ac.uk/pacc/ |
| Norfolk and Waveney Talking Therapies | Free NHS mental health support (talking therapies, workshops, self‑help) for Norfolk & Waveney residents. | https://www.nandwtalkingtherapies.org.uk/ |
| Suffolk Wellbeing | Free NHS mental health support (therapy, advice, workshops) for Suffolk residents. | https://www.wellbeingnands.co.uk/suffolk/ |
| NHS Talking Therapies | Free NHS service offering talking therapies for mental health (e.g. anxiety, depression) with self‑referral available. | https://www.nhs.uk/tests-and-treatments/talking-therapies/ |
| When | Training courses | Overview | Link |
| Applications for 2026/2027 are now open | Independent Prescribing | NHS England | Workforce, training and education | Courses are available with start dates up to March 2027, with several universities offering multiple dates for cohort intakes. | https://www.hee.nhs.uk/our-work/pharmacy/independent-prescribing |
