Continuing Professional Development (CPD) 2026-27

Norfolk and Suffolk ICB has commissioned Community Pharmacy Norfolk & Suffolk to support the ongoing development of the community pharmacy workforce across Norfolk and Suffolk during 2026-27.

The project is fully funded by Norfolk and Suffolk ICB and is being delivered separately from contractor levy-funded activities. This dedicated funding allows the team to focus on workforce development and future service planning without incurring costs to community pharmacy contractors.

The programme reflects a shared commitment to strengthening the skills and confidence of community pharmacy teams, helping to improve patient care and support the future delivery of pharmacy services across Norfolk and Suffolk.

 

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On Demand and Upcoming Webinars and Workshops

We will be commissioning structured webinars to be delivered over the course of the programme. These will focus on key priority areas identified as critical to contemporary pharmacy practice.

These webinars will contribute to the broader CPD offer, which is designed to support skill-mix optimisation, delegation, and the effective utilisation of the whole pharmacy team, alongside ongoing clinical upskilling and professional development.

Spotting the Signs of Oral Cancer: Pharmacy & Dental Teams Working Together June 2026 – This ground breaking webinar was the first to bring pharmacy and dental teams together. We have followed up this webinar by producing an on demand links a FAQ sheet.

Upcoming

Clinical Note Taking Webinar Tuesday, October 6, 7:30 PM

 

As community pharmacies provide a broader scope of clinical services, their records are increasingly relevant to other providers of care, such as GP practices. This training session will provide a practical guide for community pharmacy teams, including Pharmacists, Independent Prescribers, Pharmacy Technicians, and Foundation Pharmacists, on note-taking for nationally and locally commissioned services (e.g., Pharmacy First and the Contraception Service). Tom Kallis will present the webinar.

This is an hour-and-a-half presentation, followed by a Q&A session at the end. Book here. 

Supervision Changes Webinar Wednesday, November 18, 7:30 pm
From 10th December 2026, significant changes to medicines legislation will allow pharmacists to authorise Pharmacy Technicians to prepare, assemble, dispense, sell, and supply medicines, or to supervise these activities. Activities that previously required a pharmacist to perform them or directly supervise them under Section 10 and 10A of the Medicines Act 1968 and Regulation 220A of the Human Medicines Regulations 2012 may now be delegated to appropriately authorised pharmacy technicians. This webinar will explore the legislative changes, what they mean for community pharmacy practice, and the practical steps pharmacy teams should take to implement these changes safely and effectively.
Community Pharmacy Norfolk and Suffolk will host this event, but pharmacies from the East of England are welcome to join.
The presentations will last about an hour and a half, followed by a question-and-answer session. Book here.

 

Month Course Format Where and when Brief overview Link
June Cancer Webinar follow up and on demand link Spotting the Signs of Oral Cancer On Demand On Demand This groundbreaking webinar was the first to bring pharmacy and dental teams together, a resounding success. With strong attendance from both professions, the feedback on the night was overwhelmingly positive, highlighting the value of collaboration and shared learning.
We are pleased to share the on-demand recording of this valuable learning resource is now available to watch at a time that suits you.
Please feel free to share it with colleagues and staff members who may be interested, and who could benefit from the information and insights discussed during the session.
https://cpnsorg-my.sharepoint.com/:v:/g/personal/charlotte_cpns_org_uk/IQDC_bTK_esxTqvVO_qNOBEcASzxVc8-G2zjAFrwt2EFSow?e=52NIqk
July Pharmacy Regulations: Opening Hours – Community Pharmacy England On Demand On Demand Watch the Pharmacy Regulations Opening Hours webinar held on 20th July 2026, which explores the regulatory provisions and issues around pharmacy core and supplementary opening hours. The session explains the current requirements, notifications and applications, market entry issues around opening hours, how ICBs and NHS Resolution are assessing applications/appeals, and provides practical guidance on the evidence to include with applications.
View the Pharmacy Regulations Opening Hours webinar slides. https://cpe.org.uk/wp-content/uploads/2026/08/PP-Opening-hours-20-July-2026-draft-final-final.pdf
https://iframe.dacast.com/vod/5d7a73bce5d61b836f57a62ad37f6a87/af941f99-63d2-4ed9-afa9-82f9cb09756c
July Infection Protection and Control PDF On Demand This NHS England Midlands guide provides 10 practical infection prevention and control (IPC) tips to help community pharmacies maintain safe environments for patients, visitors and staff. 10-Top-Tips-for-IPC-FINAL-December-2025.pdf
From July NHS Leadership and Management Framework. Webinar On Demand On Demand NHS Leadership and Management Framework: A new NHS England framework designed to support leadership and management development across the NHS, providing self-assessment tools, resources and guidance to help individuals and organisations build leadership capability and support career progression. Understanding the new Leadership and Management Framework | NHS Employers  https://www.nhsemployers.org/articles/understanding-new-leadership-and-management-framework?dm_i=7UP7,2WHEP,67T7D9,797J7,1,0,0,0
From Wednesday 21st January Seasonal Vaccination Service 2026/27 on-demand webinar Webinar On Demand On Demand Community Pharmacy England and NHS England hosted a webinar explaining the new Seasonal Vaccination Service 2026/27, which combines COVID-19 and adult flu vaccinations in community pharmacies. The session covered service requirements, pharmacy registration, and practical guidance for providers. https://cpe.org.uk/our-news/seasonal-vaccination-service-2026-27-on-demand-webinar/
September Conflict Resolution Training/Awareness In Person When Tuesday 15th September 2026 at 09:30am – 12:30pm.
at The Willow Centre, Willowcroft Way, Cringleford, Norwich NR4 7JJ
Develop the confidence and skills to manage conflict effectively with IKON’s expert-led Conflict Resolution & De-escalation training. This practical course provides learners with a thorough understanding of conflict dynamics, effective communication techniques, and proven strategies for de-escalating challenging situations. Participants will also explore their legal and professional responsibilities in relation to workplace violence and personal safety.

We are aware that this limited in person offer will not be accessible for many. We are currently in discussion with system partners around wider online training offers.

https://forms.office.com/pages/responsepage.aspx?id=slTDN7CF9UeyIge0jXdO48nsrFmQGZJKgis25Dj1BcVURDVYQTBNVTlXUDlGNjJNRldDTlI0VkNNRiQlQCN0PWcu&route=shorturl

 

Norfolk County Council  Available sessions (September) Better Conversations: Supporting Young People to Reduce Nicotine Use Virtual Workshop There are two virtual options to choose from in September:
• 15th September | 2pm-4pm
• 24th September | 4pm-6pm
A free training session is available for professionals working with children and young people across Norfolk. Delivered by behaviour change specialists Ice Creates, the interactive session will help attendees build confidence in having effective conversations about vaping and nicotine use, support young people to reduce or quit, and engage parents and carers. Participants will also receive access to supporting resources developed with young people and professionals across Norfolk. https://bit.ly/BetterConversationsWebinar
September Menopause: prescribing perspectives Workshop 28/09/2026 The Corn Hall St Nicholas Street, Diss, Norfolk. On completion, of this  8-hours of learning you will be able to: Identify strengths and transferable skills for menopause consultations. Find resources to support safe medicines use. Use a structured, person-centred consultation approach. Maintain clear and accurate clinical records. Build peer support networks. Develop an action plan for ongoing reflection and learning. https://www.cppe.ac.uk/programmes/l/menopause-w-01
October NHS Health Check training Norfolk – Understanding NHS Health Checks Workshop 1/10/26  at The Nest, (Room: Inspire 2),Holt Road, Horsford, Norwich,NR10 3AQ. At the end of this 6 hour session you will be able to Understand NHS Health Checks and their importance. Identify CVD risk factors.  Know eligibility, process, and risk assessment. Communicate risk clearly.  Be aware of key tools (GPPAQ, AUDIT‑C). Understand prevention, referrals, and behaviour change. https://smarthealthsolutions.co.uk/norfolk/
October NHS Health Check training Norfolk – Refresher for NHS Health Checks Workshop 2/10/26 The Nest, (Room: Inspire 2),Holt Road, Horsford, Norwich,NR10 3AQ. At the end of this 3 hour session you will be able to Understand NHS Health Checks and their importance. Identify CVD risk factors.  Know eligibility, process, and risk assessment. Communicate risk clearly.  Be aware of key tools (GPPAQ, AUDIT‑C). Understand prevention, referrals, and behaviour change. https://smarthealthsolutions.co.uk/norfolk/
Tuesday 6th October CPNS

Clinical Note Taking Webinar

Webinar Online As community pharmacies provide a broader scope of clinical services, their records are increasingly relevant to other providers of care, such as GP practices. This training session will provide a practical guide for community pharmacy teams, including Pharmacists, Independent Prescribers, Pharmacy Technicians, and Foundation Pharmacists, on note-taking for nationally and locally commissioned services (e.g., Pharmacy First and the Contraception Service). Tom Kallis will present the webinar.

This is an hour-and-a-half presentation, followed by a Q&A session at the end. Book here. 

Clinical Note Taking Webinar
Norfolk County Council  – October Better Conversations: Supporting Young People to Reduce Nicotine Use Face to face workshop There are two in-person options coming up in October, so save the dates if in-person is for you (venue details to follow, they will be in a central and accessible location):
• 14th October | 2pm-5pm | Kings Lynn
• 15th October | 9am – 12pm | Thetford
A free training session is available for professionals working with children and young people across Norfolk. Delivered by behaviour change specialists Ice Creates, the interactive session will help attendees build confidence in having effective conversations about vaping and nicotine use, support young people to reduce or quit, and engage parents and carers. Participants will also receive access to supporting resources developed with young people and professionals across Norfolk. https://bit.ly/BetterConversationsWebinar
November PGDs: Empowering pharmacy technicians to provide services (Online) Workshop – Webinar – online Wednesday 11th November 2026  7pm – 9pm On completion of all aspects of this learning programme you should be able to: Demonstrate professional responsibility with increased confidence when delivering NHS services, including supplying or administering medicines using a PGD. Apply the regulatory framework for PGDs to practical scenarios. Integrate person-centred care and shared decision-making principles into clinical consultations. Identify situations where referral to other healthcare professionals would be appropriate, when working under PGDs. Build a collaborative peer support network to share best practice in service delivery
formulate and implement practical strategies to deliver NHS services confidently and competently using PGDs.
https://www.cppe.ac.uk/programmes/e/ptgpdir-ew-02
Wednesday 18th November CPNS

Supervision Changes Webinar

Webinar Online
From 10th December 2026, significant changes to medicines legislation will allow pharmacists to authorise Pharmacy Technicians to prepare, assemble, dispense, sell, and supply medicines, or to supervise these activities. Activities that previously required a pharmacist to perform them or directly supervise them under Section 10 and 10A of the Medicines Act 1968 and Regulation 220A of the Human Medicines Regulations 2012 may now be delegated to appropriately authorised pharmacy technicians. This webinar will explore the legislative changes, what they mean for community pharmacy practice, and the practical steps pharmacy teams should take to implement these changes safely and effectively.
Community Pharmacy Norfolk and Suffolk will host this event, but pharmacies from the East of England are welcome to join.
The presentations will last about an hour and a half, followed by a question-and-answer session. Book Here.
Supervision Changes Webinar

 

Training Links

Dates Course Format Brief overview
June 2026 – March 2027 Asthma for Pharmacy Quality Scheme 2026/27 CPPE online On completion of this 3-hour programme you will be able to; Understand asthma causes, tests, signs and symptoms. Apply guidelines to optimise care. Review and adjust treatment appropriately. Take a holistic approach to improve asthma control. Support self-management with a person-centred approach. https://www.cppe.ac.uk/programmes/l/asthma-e-01/
June 2026 – March 2027 Asthma for Pharmacy Quality Scheme 2026/27 E assessment  CPPE online This 45 mins assessment builds on your asthma learning and, once completed, will be recorded in your My CPPE record and support your CPD. It can contribute to your personal development, provide evidence for competency frameworks, and support a Declaration of Competence for pharmacy services. Staff also need to update their knowledge in line with the new BTS/NICE/SIGN Joint Guideline on Asthma . https://www.nice.org.uk/guidance/ng244 https://www.cppe.ac.uk/programmes/l/respiratory-a-04/         
June 2026 – March 2027 Clinical history taking: what a good consultation looks like : CPPE online On completion of all aspects of this 3 hour learning programme you should be able to: Describe the clinical history-taking process. Explain the structure of the clinical history consultation. Apply key tools and techniques to the clinical history-taking consultation. Identify how to apply a patient-centred approach to taking a clinical history in practice through video observation and develop a questioning sheet to use in practice. https://www.cppe.ac.uk/programmes/l/consult-e-00
June 2026 – March 2027 Common clinical conditions CPPE online On completion of all aspects of this 8-hour learning programme you should be able to recognise common clinical conditions.Describe the clinical management of common clinical conditions. Recognise red flags and points for immediate referral. Describe the key components of self-management strategies. https://www.cppe.ac.uk/programmes/l/nhsphfrst-e-07/
June 2026 – March 2027 Covid Vaccinations Mandatory eLfH modules online This year Vaccinators must complete the specific modules on COVID-19 vaccinations which are available on the e-learning for healthcare website. https://portal.e-lfh.org.uk/Component/Details/675208
June 2026 – March 2027 Dealing with Difficult Discussions CPPE online On completion of all aspects of this 6 -hour learning programme you should be able to:
• Identify examples of discussions that are difficult for both you and your patients or service users.
• Reflect on how your own values, attitudes and beliefs affect how you deal with discussions you find difficult.
• Identify barriers to effective communication in difficult discussions and find strategies to make this easier.
https://www.cppe.ac.uk/programmes/l/diffdisc-e-01/
June 2026 – March 2027 Dermatology – An introduction to managing common skin conditions online (Support Ips with new elements of Pharmacy First?) This 2-hour programme -Covers Understand effective skin care principles. Take and support dermatology clinical histories. Recognise common skin conditions and red flags. Recommend appropriate treatments and referrals. Support self-care with practical resources. Deliver person-centred, shared decision-making consultations training https://www.cppe.ac.uk/programmes/l/dermatology-e-01
June 2026 – March 2027 Influenza Vaccinations Mandatory eLfH modules online This year Vaccinators must complete the specific modules on influenza vaccinations which are available on the e-learning for healthcare website. https://portal.e-lfh.org.uk/Catalogue/Index?HierarchyId=0_33514&programmeId=33514
June 2026 – March 2027 Leadership Academy programmes online (may have workshops) Choose from a selection of programmes designed to help everyone in the NHS discover their full leadership potential and achieve the highest standards in health and care. https://www.leadershipacademy.nhs.uk/programmes/ 
June 2026 – March 2027 Understanding Health Improvement Health Champion training online or face to face Level 2 Understanding Health Improvement  qualification takes around 8 hours is Mandatory for one staff member from each pharmacy to be Qualified. Designed to help learners understand the factors that influence health and wellbeing, health inequalities, and how lifestyle choices can affect health outcomes. The course also explores practical ways to support individuals and communities in making healthier choices, making it particularly relevant for those working in health, care, community, and public-facing roles. https://cpe.org.uk/wp-content/uploads/2020/11/PSNC-Briefing-042.20-How-to-become-a-Healthy-Living-Pharmacy-HLP-and-maintain-that-status-updated-November-2020.pdf Suppliers links In Training Resources https://cpe.org.uk/national-pharmacy-services/essential-services/healthy-living-pharmacies/
June 2026 – March 2027 Leadership of Healthy Living Pharmacy CPPE online This 8 hour programme which is mandatory for one staff member in each pharmacy to hold, builds on your skills to; Train staff on public health needs. Delegate tasks effectively. Motivate team to give healthy lifestyle advice. Communicate and manage change clearly. https://cpe.org.uk/wp-content/uploads/2020/11/PSNC-Briefing-042.20-How-to-become-a-Healthy-Living-Pharmacy-HLP-and-maintain-that-status-updated-November-2020.pdf https://www.cppe.ac.uk/programmes/l/leadershlp-e-01
June-Dec 2026 Men B Service – Minimum Training requirements PDG Service – Pharmacists and Pharmacy Technicians can deliver https://www.england.nhs.uk/wp-content/uploads/2026/06/prn02554-cp-advanced-service-specification-meningococcal-b-vaccination-service-from-20-jul-2026-to-31-mar-2027.pdf
Men B Service – Minimum Training requirements online Meningococcal B (MenB) time limited vaccination offer – GOV.UK https://www.gov.uk/government/collections/meningococcal-b-menb-time-limited-vaccination-offer
Men B Service – Minimum Training requirements online National Minimum Standards and Core Curriculum for Vaccination Training – GOV.UK https://www.gov.uk/government/publications/national-minimum-standards-and-core-curriculum-for-immunisation-training-for-registered-healthcare-practitioners
Men B Service – Minimum Training requirements online Declaration of Competence https://www.cppe.ac.uk/services/declaration-of-competence#navTop
Men B Service – Minimum Training requirements – Contractors and relevent staff should read and complete the declaration online PGD https://www.gov.uk/government/publications/menb-vaccine-bexsero-offer-autumn-2026-pgd-template
Men B Service – Minimum Training requirements  – Training and documentation to be completed online National Minimum Standards and Core Curriculum for Vaccination Training – GOV.UK https://www.gov.uk/government/publications/national-minimum-standards-and-core-curriculum-for-immunisation-training-for-registered-healthcare-practitioners
Men B Service – Minimum Training requirements – Contractors must have read and understand. online Meningococcal B (MenB) time limited vaccination offer letter – GOV.UK https://www.gov.uk/government/publications/meningococcal-b-menb-time-limited-vaccination-offer-letter
June 2026 – March 2027 New Sepsis training and e assessment – NEWS 2 online The National Early Warning Score (NEWS2) e-Learning programme ensures staff across the NHS operate using the same language to provide patients with the right care at the right time. https://www.cppe.ac.uk/gateway/sepsis
June 2026 – March 2027 Preparing to train as an independent prescriber CPPE online The aim of this e-course is to build the confidence and competence of pharmacists who are planning to apply and train as independent prescribers. https://www.cppe.ac.uk/career/preparingtotrainip
June 2026 – March 2027 Prescribing with confidence podcast series (SPS) online This podcast series is a six‑episode programme, each being between 10 and 23 mins, brings together experienced clinicians, new prescribers and national experts to share practical advice, real‑life experiences and tools to help build safe, confident prescribing practice. It covers key themes such as developing confidence, learning from prescribing errors, using SPS and CPPE resources effectively, and accessing support networks, with each episode offering clear, practical takeaways for prescribers at any stage. https://www.sps.nhs.uk/articles/prescribing-with-confidence-podcast-series/
June 2026 – March 2027 Resolving Conflict  CPPE – GPhC members only online This 3 hour programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be better equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
Please note: after ordering this programme, you will be redirected to an external website where the resource is hosted. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.
https://www.cppe.ac.uk/programmes/l/conflict-g-01
June 2026 – March 2027 Technician Training Gateway CPPE online Has many courses to enable pharmacy technician to build on their skills and confidence. https://www.cppe.ac.uk/gateway/pharmtech
June 2026 – March 2027 Whole team – Consultation skills for pharmacy support staff CPPE downloadable training Following this CPPE 5-hour learning you should understand person-centred care.Be able to communicate more confidently with patients. Spot good vs poor consultation skills. Use body language to build rapport
Improve listening skills. Close consultations safely.Recognise barriers to good communication.
https://www.cppe.ac.uk/programmes/l/consultpss-d-01/
June 2026 – March 2027 Whole team – Dealing with difficult discussions CPPE online On completion of all aspects of this 6 -hour learning programme you should be able to: Idenitfy examples of discussions that are difficult for both you and your patients or service users. Reflect on how your own values, attitudes and beliefs affect how you deal with dicussions you find difficult. Describe how developing your resilience can support you in dealing with difficult discussions. Identify barriers to effective communication in difficult discussions and find strategies to make this easier.
undertake difficult discussions with patients and service users using relevant consultation skills models.
https://www.cppe.ac.uk/programmes/l/diffdisc-e-01/
June 2026 – March 2027 Whole team -CPPE programmes available free of charge to non-GPhC registrants online Supporting those not registered with many learning opportunities. Access CPPE learning you need to register with the CPPE website.
Click Log in/register on our website
Click the register button (blue)
Select non-GPhC registrant in the blue bar
Follow the registration form instructions
https://www.cppe.ac.uk/programmes/non-gphc-availability

 

Podcasts

CPPE podcasts CPPE Pharmacy Conversations is a free podcast series that brings together pharmacy experts and healthcare professionals to discuss current topics affecting pharmacy practice. Episodes cover areas such as prescribing, patient safety, wellbeing, leadership, digital health, and professional development, offering practical insights to support your learning and CPD. Available on Spotify, Apple Podcasts, and other major podcast platforms https://www.cppe.ac.uk/podcasts/default
SCS Podcasts This podcast series is a six‑episode programme, each being between 10 and 23 mins, brings together experienced clinicians, new prescribers and national experts to share practical advice, real‑life experiences and tools to help build safe, confident prescribing practice. It covers key themes such as developing confidence, learning from prescribing errors, using SPS and CPPE resources effectively, and accessing support networks, with each episode offering clear, practical takeaways for prescribers at any stage. https://www.sps.nhs.uk/articles/prescribing-with-confidence-podcast-series/ 

 

 

 

Wellbeing Offers
Service Overview Links
Pharmacist Support Overall aim: to support wellbeing and help the pharmacy workforce through difficult times. https://pharmacistsupport.org/how-we-can-help/
Moving Medicine Free training for healthcare staff to promote physical activity in patient care. https://movingmedicine.ac.uk/pacc/
Norfolk and Waveney Talking Therapies Free NHS mental health support (talking therapies, workshops, self‑help) for Norfolk & Waveney residents. https://www.nandwtalkingtherapies.org.uk/
Suffolk Wellbeing Free NHS mental health support (therapy, advice, workshops) for Suffolk residents. https://www.wellbeingnands.co.uk/suffolk/
NHS Talking Therapies Free NHS service offering talking therapies for mental health (e.g. anxiety, depression) with self‑referral available. https://www.nhs.uk/tests-and-treatments/talking-therapies/
CPE Resource links Community Pharmacy England , have recently updated its wellbeing support resources, bringing together help for pharmacy teams facing workplace pressures. Support includes Pharmacist Support, NHS England wellbeing resources, and the 24/7 Shout text service (85258), alongside guidance on staff wellbeing and safety. https://cpe.org.uk/lpcs-and-local/wellbeing-and-support/

Independent Prescriber Training

When Training courses Overview Link
Applications for 2026/2027 are now open Independent Prescribing | NHS England | Workforce, training and education Courses are available with start dates up to March 2027, with several universities offering multiple dates for cohort intakes. https://www.hee.nhs.uk/our-work/pharmacy/independent-prescribing
Cohort One applications open September 2026 – Pharmacists from all sectors who are annotated as independent prescribers (IP) at the point of registration are eligible to apply. Pharmacist Enhanced Practice Pathway: Supporting newly qualified prescribers – The Enhanced Pathway will offer 1200 places in total: 300 with CPPE-provided educational supervision and 900 with employer-provided educational supervision. Places will be split across two cohorts. With independent prescribing becoming a core part of pharmacy practice, the pathway aims to help early career pharmacists build confidence, competence and consistency in their prescribing role through structured learning and workplace support. The programme is aligned to the Royal Pharmaceutical Society’s Enhanced Curriculum and includes online learning modules, workshops, supervised learning events, an e-portfolio, and dedicated support from an educational supervisor. Pharmacists registered as independent prescribers at the point of registration, from any sector of practice, will be eligible to apply https://www.cppe.ac.uk/career/pepp/default?utm_source=pressrelease&utm_medium=email&utm_campaign=enhancedpathway
Cohort Two applications open January 2027 – Pharmacists from all sectors who are annotated as independent prescribers (IP) at the point of registration are eligible to apply. Pharmacist Enhanced Practice Pathway: Supporting newly qualified prescribers – The Enhanced Pathway will offer 1200 places in total: 300 with CPPE-provided educational supervision and 900 with employer-provided educational supervision. Places will be split across two cohorts. With independent prescribing becoming a core part of pharmacy practice, the pathway aims to help early career pharmacists build confidence, competence and consistency in their prescribing role through structured learning and workplace support. The programme is aligned to the Royal Pharmaceutical Society’s Enhanced Curriculum and includes online learning modules, workshops, supervised learning events, an e-portfolio, and dedicated support from an educational supervisor. Pharmacists registered as independent prescribers at the point of registration, from any sector of practice, will be eligible to apply https://www.cppe.ac.uk/career/pepp/default?utm_source=pressrelease&utm_medium=email&utm_campaign=enhancedpathway