Smoking Cessation Suffolk

This service is currently being recommissioned.

21 Jul 2025 A message was emailed to pharmacies and posted in Pharmoutcomes informing contractors the application window opened for Primary Care Contract – Smoking Cessation Delivery – Applications to be submitted by Monday 11th August 2025 at 5pm. Contracts will be directly awarded to all providers who meet the pre-defined, published entry criteria, subject to available fundingIf you have any questions please email healthreferrals@eastsuffolk.gov.uk 

If you need any help or support please contact info@cpns.org.uk.


NRT Supply Service

Commissioned  from 1st December 2023 – 30th November 2026.

Update August 2025; Please confirm your acceptance of this variation by completing the ‘Pharmacy NRT Supply – Contract Extension 2025-26’ template via Pharmoutcomes.

A locally commissioned Nicotine Replacement Therapy (NRT) supply service is now available for all Suffolk pharmacies to sign-up to from December 2023.

This is a fully funded service that will be running for 2 years and requires no significant additional training for pharmacy staff. The service is available to all pharmacies who wish to sign up to deliver the service.

Pharmacies will supply the NRT to clients referred by Feel Good Suffolk stop smoking support services. As of July 2024 referrals will also be made from Maternity Clients and the Tobacco Dependence Treatment Programme. These referrals will come directly via PharmOutcomes.

The client will present at their chosen pharmacy confirming their name. An appropriate clinical staff member will then be able to locate the client’s details on PharmOutcomes where all the information required by the pharmacy (type of NRT, strength, brand, quantity) will clearly be stated.

An NRT supply will then be made to the patient.

NB: NRT supply as part of this service is free of charge for the patient.

Comissioner Information & Contact Details

Any queries about the contract, please contact the Public Health and Communities Directorate:

email Sam.Cayford@suffolk.gov.uk or info@cpns.org.uk

Sign Up Process

Sign-up for this service can be completed on the PharmOutcomes service page.

This includes information on the separate service variations, including TDTP and Maternity services.

Training Requirements

There is no contractual training requirement to offer the NRT Supply Service. All staff training required for the supply of NRT by pharmacy staff will be the responsibility of the pharmacy.

Other Guidance & Useful Links

Printed poster and flyers on the Feel Good Suffolk service have already been sent out to local community pharmacies.

If you would like to order additional printed posters or leaflets please email: feelgoodsuffolk@suffolk.gov.uk

Feel Good Suffolk A4 Poster

Feel Good Suffolk A5 Flyer