Smoking Cessation Services Suffolk

Suffolk County Council Public Health & Communities along with Feel Good Suffolk now commission a range of services available to pharmacies to support their community to Stop Smoking.


Behavioral Change and NRT Supply Service

21 Jul 2025 A message was emailed to pharmacies and posted in Pharmoutcomes informing contractors the application window opened for Primary Care Contract – Smoking Cessation Delivery – Applications to be submitted by Monday 11th August 2025 at 5pm. Contracts will be directly awarded to all providers who meet the pre-defined, published entry criteria, subject to available funding.  Update 9 September 2025. Feel Good Suffolk are currently working with applicants to launch the service. Feel Good Suffolk have made part of the acceptance criteria for their Behavioral Change and NRT service to be a signed up and delivering the NRT Supply service.

If you have any questions please email healthreferrals@eastsuffolk.gov.uk  

If you need any help or support please contact info@cpns.org.uk.

NRT Supply Service

Commissioned  from 1st December 2023 – 30th November 2026.

Update August 2025; Deadline 30/11/25 – Please confirm your acceptance of this Contract extension and variation by completing the ‘Pharmacy NRT Supply – Contract Extension 2025-26’ template via Pharmoutcomes.

A locally commissioned Nicotine Replacement Therapy (NRT) supply service is now available for all Suffolk pharmacies to sign-up to from December 2023.

This is a fully funded service requires no significant additional training for pharmacy staff. The service is available to all pharmacies who wish to sign up to deliver the service.

Pharmacies will supply the NRT to clients referred by Feel Good Suffolk stop smoking support services. As of July 2024 referrals will also be made from Maternity Clients and the Tobacco Dependence Treatment Programme. These referrals will come directly via PharmOutcomes.

The client will present at their chosen pharmacy confirming their name. An appropriate clinical staff member will then be able to locate the client’s details on PharmOutcomes where all the information required by the pharmacy (type of NRT, strength, brand, quantity) will clearly be stated.

An NRT supply will then be made to the patient.

NB: NRT supply as part of this service is free of charge for the patient.

PGD: Prescribed Medication trial. Linked to NRT Supply Service

Suffolk County Council Public Health & Communities have opened a two week window for expressions of interest from pharmacies for the supply of Varenicline and Cytisine to support smoking cessation.  Up to 10 pharmacies are sought under this trial and is open to all pharmacies who are either currently part of the NRT supply contract, or who are willing to also sign up to it.

The specification for the contract including the payment schedule was attached to the EOI email.

For additional information and to register your interest, please complete this online form by  Friday 10th October 2025.

This service is due to go live 1st December 2025.

Comissioner Information & Contact Details

Any queries about the contract, please contact the Public Health and Communities Directorate:

email Sam.Cayford@suffolk.gov.uk or info@cpns.org.uk

If you have any questions about the Behavioral Change and NRT Service please email healthreferrals@eastsuffolk.gov.uk  

Sign Up Process

Sign-up for NRT Supply service can be completed on the PharmOutcomes service page.

This includes information on the separate service variations, including TDTP and Maternity services.

Both the Behavioral Change and NRT Service and the PGD: Prescribed Medication trial had an EOI cascaded for engagement.

Training Requirements

There is no contractual training requirement to offer the NRT Supply Service. All staff training required for the supply of NRT by pharmacy staff will be the responsibility of the pharmacy.

Both the Behavioral change and NRT Supply Service and PGD: Prescribed Medication trial have clear training requirements in the service specs.

Other Guidance & Useful Links

Printed poster and flyers on the Feel Good Suffolk service have already been sent out to local community pharmacies.

If you would like to order additional printed posters or leaflets please email: feelgoodsuffolk@suffolk.gov.uk

Feel Good Suffolk A4 Poster

Feel Good Suffolk A5 Flyer